No. Your final costs will be entered by the chef after you've designed your menu

During checkout, you have the opportunity to enter your VAT Number - which will appear on your invoices

Yes. Please contact us at operations@chefmaison.com for options

Absolutely. We do not store your or the chef's banking details, and partner with Stipe - a global payments provider - for safely processing payments

During checkout, you can apply your discount code - this option is currently unavailable on our mobile app

The service fee helps us maintain the platform, cover transaction costs, and provide support

Yes, at checkout you can choose to pay a deposit. We’ll charge 30% upfront to secure your date with the chef, and the remaining balance will be charged 14 days before the event.

We offer an optional flexible booking service designed to give you peace of mind. By adding this service when confirming your reservation, you'll have the flexibility to cancel your event up to 3 days before the scheduled date, ensuring you have extra security if your plans change. Unfortunately, cancellations within 3 days of the event cannot be refunded due to grocery shopping and chef preparations. For a worry-free experience, consider taking advantage of this additional service when you book. Otherwise, our standard terms and conditions will apply.

This rarely happens. We have strict rules on cancelling our guests's requests and incentivize our chefs to never cancel. However, there might be emergencies. In this case, we will try to look for a chef within 24 hours of the cancellation - we cannot guarantee anything though. Refunds are of course granted if we cannot provide an alternative chef

Please contact us at operations@chefmaison.com.

Please communicate this with the chef. The chef will adjust the menu and the price accordingly.

The cost of a private chef can vary greatly depending on several factors. Chefmaison ensures transparent pricing communication so that customers know exactly what to expect. There are no additional costs on the evening itself.

The chef should generally arrive between 1 and 2 hours in advance, although this will be variable on a per-request basis and will be communicated through the chat

A private chef is a chef who is hired by different clients for a specific event or time. A personal chef is a chef who is hired by one client full-time or part-time for a longer period of time - for example on vacation, for mealprepping or at home. ChefMaison offers both services.

Our chefs are very creative - and can find a solution to any dietary restriction or preference. Please use the chat to communicate your wishes

The chef will communicate with you anything he needs. Tableware, cutlery, and glasses can be provided by the chef on request. Use the chat with the chef to communicate your wishes!

Our chefs are responsible for their own liability insurance. ChefMaison is not responsible for damages or accidents during the service of the chef - it is their responsibility. If you need more information, contact us at operations@chefmaison.com

If you require insurance or food safety certificates for your building officer, company manager etc., please email us at operations@chefmaison.com